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Hello,
Welcome to the PT DIY Technical Information service. Have a question and or experiencing a drivability issue with your PT? This is the place to ask. Prior to requesting help you are expected to make a good faith effort to locate the information on the site. After 7 years of providing this service there is more than a 90% chance that your question has already been asked an answered. This is a FREE service therefore respect our time as you would your own. Locating information on the site is easily accomplished using the Search Engine and Main Index in the Technical Library. Failure to follow ALL of the guidelines below will result in our inability to respond to your email - there are NO exceptions to this policy. Your email will simply be deleted. Question Guidelines Q&A's Not Covered We lack expertise in the following areas therefore we suggest that you direct your question to a more appropriate source. Click on the link to view the suggested resource for each topic. Body modifications lowering, hydraulics, fiberglass body kits, painting, etc, other than the related topics already covered on the web site. Automatic & Manual Transaxle – The service manuals provides very little diagnostic information with regard to the transaxle and or shifting issues. Visit your local dealer for all issues related to the transaxle. A/C & Heating – The service manuals provides very little diagnostic information with regard to HVAC issues. Visit your local dealer or auto air pro shop for issues related to the HVAC system. Tire, Wheel and Suspension modification and upgrades, other than the related topics already covered on the web site. Audio System modification or upgrades, other than the related topics already covered on the web site. After Market Parts Installation - If an installation is beyond your ability retain the services of a professional. If you decide to handle the work personally and experience difficulties during the installation and or the installation creates an additional problem with your PT, please remember that all the information we offer regarding the procedure is posted within the guide. If you experience a problem that isn't covered refer to the installation instructions included with the product, contact the manufacturer's tech support service, or post your question in our forum. Hopefully, someone has experienced a similar problem and can offer advice. Other Vehicles - This Q&A service is only available for questions related to the PT Cruiser. Vehicle Noise & Odors - Vehicle noise and odors are impossible to diagnose via an online connection. The pitch, frequency, location, driving conditions, vibration, volume, etc. all help to locate the concern. Unless you can track it down on your own, a trip to the dealer is usually required. Instructional Guides - Guides and procedures are not available through this service. Please visit the Pit area for OE procedures and product installation guides. Performance Mod Recommendations - We do not make performance modification recommendations; these are personal choices only you can make. Much of this information has already been discussed in length and posted on the web site here, and in the add-on aftermarket product guides within the Pit area, for your use. Ask a Question If your question conforms to our guidelines as described above submit your question below. We will respond to your question as soon as possible. In order to answer your question, we will need All of the following information. A. Think about what you want to say - If we can't understand you, we can't help you. Relax, form complete sentences, and articulate the problem to the best of your ability. B. Provide complete details - Who, what, when and where. Vagueness will result in our inability to offer advice. C. Vehicle Changes - Include all additions, changes or events that preceded the problem. D. If you're experiencing a drivability issue or the engine indicator light is lit run the two diagnostic vehicle self-tests and provide results. E. If you've had the vehicle in for repair, what tests did they perform and what was the outcome? We use a software program called Trouble Ticket, which allows us to track each question more efficiently and provides the user with a simple method of following up with us after we provide a reply. This all occurs within the same (ticket) message thread. When an individual submits a trouble ticket the software will automatically send an email copy of the ticket to the individual. If the individual doesn't receive a copy of the email there's a problem with the email address that they provided; we will not be able to respond to his or her question and it will be deleted from the ticket que. Ensure that your email address is valid and functioning. You can easily test it by sending an email to yourself. If the email doesn't loop back to you there's a problem with your email account. Ensure that you complete the trouble ticket form - all record fields must be completed and conform to the information requested above. If you don't have the time or interest in providing the information we request, don't bother submitting a trouble ticket. To submit your question click on this Trouble Ticket link. PTDoItYourself.net Terms of Service Welcome to PTDoItYourself.net, also known as PTDIY.net. The PTDoItYourself.net web site is currently provided free of charge with the exception of the Pit area and Forum Chat area, which are accessible to users who purchase an annual Pit Pass. By using any of the information or services available on PTDIY.net, you are indicating your agreement to be bound by our Terms of Service. If you do not agree to these Terms of Service, do not enter the PTDoItYourself.net web site. Chrysler, Plymouth, Dodge, Jeep, Plymouth Prowler, PT Cruiser, PT Cruiser face and logos are registered trademarks of the Daimlerchrysler Corporation. PTDoItYourself.net is not employed by Daimlerchrysler Corporation and or its website are not affiliated with Daimlerchrysler Corporation. PTDoItYourself.net, and or Daimler Chrysler Corporation are not responsible for errors published on this web site. All rights reserved. Best viewed with: Microsoft Internet Explorer 5.00 or better, and Netscape 4.00, or better. Java enabled browser. Display resolution: 800 X 600, Hi Color ©Copyright 2000 - 2004 All Rights Reserved. PTDoItYourself.net |